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What Should You Include In Your Tenant Welcome Packet?

Property Management and Tenant Placement

What Should You Include In Your Tenant Welcome Packet?

welcome packet

The tenant welcome packet is one of the most important things to have ready for a tenant when they first move in because it gives you the ability to offer them valuable information while also offering them something that shows their business means something to you.

If you’ve never given a welcome packet to your tenants before, this article will offer you several tips for what you should include in your tenant welcome packet.

Contact Information

The first thing to include in your tenant welcome packet is your contact information. This means that you should include your cell, after hours phone number and email address so that your tenant has multiple ways to reach you if they need help.

Providing your tenant with contact information is important because, they need to know that you can be reached anytime something needs to be repaired at the rental property, instead of them getting passed off to a voicemail or stuck on hold for long periods of time.


A Copy Of Their Tenant Paperwork

Besides having your contact information available, you should also include a copy of their tenant paperwork including their lease agreement.

Even though providing them with a copy of their lease is important, your tenant paperwork should also include information for how they should pay rent. This means that you should specifically tell them when rent is due, how to pay, late fees and what your accepted forms of payment are.


Another important thing to include in the tenant welcome packet is necessities including the keys to the rental property, garage door opener, access code to the alarm system (if your property has one) and information on how to use smart appliances.

Even though necessities are important, you should also add other necessities to the welcome packet that will make your tenants life a little easier like the contact information for local storage facilities, grocery stores and general area information as well.

Contact Rent Portland Homes – Professionals

At Rent Portland Homes – Professionals, we specialize in full-service property management for single family and multifamily properties in the PDX area.

To learn more about the property management services that we can offer you, contact us today by calling (503) 447-7735 or click here.